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FAQ
what is flero?
We are a mobile dating app that matches people based on psychological compatibility!
What is our mission and what is different from other projects?
Most dating services ignore a person's inner world, focusing only on appearance, or make the process of registering and selecting a partner too complicated. Using a unique approach based on users' self-analysis, we create an objective portrait of the individual and try to determine compatibility between people as accurately as possible, both inside and outside the application.
What is the minimum age to use the app?
Flero is only available to adult users. In case you're younger, we'd love to open our doors when you're 18:)
Why aren't my photos verified?
If our artificial intelligence failed to recognize the similarity between your profile photo and the photos provided during verification, that's no problem! Especially for such cases, we have manual verification functionality available:) This feature will appear immediately after several unsuccessful automatic verification attempts.
Are users from other cities shown in the local feed?
The app has a global feed of users from around the world, as well as a local feed. Switching between them is as easy as possible! Just move the slider to the desired direction in the “Feed” section in the upper left corner of the screen:) Sometimes you may get caught in the local feed by a user from another city. Don't be scared! It just means he's with you right now, but he probably lives in another city:)
What is a Personality Portrait and why is it so important to fill it out?
We've created unique mechanics from scratch that will allow you to see yourself from the outside. As you remember, when registering, you need to fill in information about yourself and as a result, you get the result in the form of a detailed description of Astrology, Socionics and Human Design. Next, in the “Profile” section, you have your own Personality Portrait, which you can improve by sending a link to friends. They'll also fill in information about you and the more people take your test, the more accurate information you'll get in the end. Use it!
How do I complete my profile 100%?
It's very simple! First, fill in all your information - this way you will get the most accurate calculation for all our existing instruments. Secondly, fill out your Personality Portrait - this requires sending the test to at least 3 people. Finally, verify your account by simply clicking on the verification checkbox on your profile photo.
How do I check compatibility with a person who is not in the app?
Didn't you know that we can check compatibility with anyone, even if they are not registered with us? We hasten to make you happy! Go to your profile settings and click on the “Calculate person” section. We recommend using it with caution:)
Где найти токен для авторизации на сайте?
Токен находится в настройках твоего профиля в приложении (для использования данного способа авторизации у вас должен быть включен способ входа по токену в настройках)
Why can't I pay for my subscription?
If for any reason you can't pay for a subscription through the app, you can always do it through our official flero.io website. We described the instructions in the question above:)
Отправка жалоб
По любым вопросом, связанным с работой сервиса, пиши на почту support@flero.app. Также мы с радостью ответим в нашем
официальном телеграмм боте
.
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Answers to frequently asked questions:)
